What are the responsibilities and job description for the Front Desk Representative position at First Coast Plastic Surgery: David N. Csikai, MD?
Company Description
First Coast Plastic Surgery: David N. Csikai, MD is a reputable medical practice located in Jacksonville, Florida. Dedicated to providing exceptional patient care, the practice specializes in a wide range of aesthetic and reconstructive procedures. Conveniently based at 3616 Cardinal Point Drive, the facility focuses on delivering personalized and professional services in a welcoming environment. It is committed to ensuring patient satisfaction through expertise and compassionate care.
Role Description
This is a full-time, on-site role for a Front Desk Representative located in Jacksonville, FL. The Front Desk Representative will handle receptionist duties, manage phone inquiries, schedule appointments, and assist in maintaining a welcoming and organized front office. Key responsibilities include greeting patients, managing reservations, providing excellent customer service, and maintaining effective communication with patients and staff.
Qualifications
- Strong skills in Phone Etiquette and Receptionist Duties
- Experience in Customer Service and managing Reservations
- Exceptional Communication skills, both verbal and written
- Organizational skills and the ability to multitask effectively
- Proficiency with office equipment, scheduling software, and basic computer systems
- Friendly and professional demeanor with a customer-oriented mindset
- Previous experience in a medical office or healthcare environment is a plus
- High school diploma or GED equivalent; additional certifications in healthcare administration are an advantage