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Property Manager Transitional Housing

First Class Realty
Baltimore, MD Full Time
POSTED ON 11/6/2025
AVAILABLE BEFORE 1/6/2026

Full job description POSITION: Housing Case Manager REPORTS TO: Case Manager Supervisor, Next Steps Program CATEGORY: Part-Time/Non-Exempt/Permanent

LOCATION: In-Person, Baltimore Md.

Position Summary: First C lass LLC. looking for mission-driven Housing Case Manager to join our team serving families experiencing homelessness or at-risk of homelessness in region 1 of Baltimore County. You will serve as Case Manager for the Next Steps Family Program, an emergency shelter and prevention program located in Baltimore Md. If you’re a fast learner, enthusiastic, highly motivated, skilled in providing services in the community, and bring excellent data entry and organizational skills come join our team. Bachelor’s degree preferred MSW is a plus.

About the Organization: First Class LLC. is a non-profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap-around services and community partnerships, and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors.

Duties and Responsibilities:

  • Assess housing barriers of families who are homeless or at-risk of homelessness to determine housing and service needs.
  • Develop housing procurement, financial, and self-sufficiency case management plan with participants. This will include intake interview to determine household needs, goals, and eligibility.
  • Understand and utilize the Housing First model to provide housing stabilization services by preventing homelessness and diverting households from emergency shelter.
  • Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and/or maintain housing and educate tenants of their rights and responsibilities.
  • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e., operations staff, tenant, landlord, referral source, collaborating agencies, debtors, and creditors).
  • Determine appropriateness of household for receipt of rapid rehousing funds and recommend amounts and track use of these funds.
  • Advocate for and actively assists families and individuals in obtaining services (e.g. mental health, intellectual disability, alcohol and drug, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization).
  • Conduct weekly home inspections for Next Steps Family Shelter participants, including teaching households how to maintain an apartment.
  • Travel and make shelter and home visits as well as work an adjusted work schedule including evenings and weekends as necessary.
  • Uses automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner.
  • Participates in program staff meetings and conferences to share ideas and plans; works cooperatively with staff to meet First C lass LLC. goals.
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Bachelor’s Degree required preferably in a human service-related field.
  • Social work/case management experience with homeless and/or at-risk populations, or experience working in an emergency shelter setting, or other similar case management experience.
  • Knowledge of and belief in “Housing First” and “Rapid Re-Housing” philosophy and strategies.
  • Ability to work independently in a fast-paced environment and manage a caseload with minimal supervision.
  • Excellent data entry and data quality skills to establish and maintain case records and to facilitate data collection.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Proficient with Microsoft Office Suite or related software, including Microsoft Excel.
  • English and Speak Spanish a plus.
  • Ability to work a flexible schedule.
  • Ability to schedule and manage workload.
  • Must pass criminal background and Child Protective Services background checks.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to attend occasional meetings at within Baltimore Md.

Job Type: Contract

Pay: $49,043.46 - $59,063.09 per year

Work Location: In person

Salary : $49,043 - $59,063

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