What are the responsibilities and job description for the Dental Patient Coordinator position at First City Dental?
Pay: From $23.00 per hour
Job description:
Dental Patient Coordinator
Onsite| Full-Time
About the Role
We are seeking an experienced Dental Patient Coordinator who excels in organization, communication, and execution to take ownership of our checkout process.
This role is essential to ensuring every patient leaves with a clear plan, a scheduled appointment, and a positive experience. You’ll be part of a high-performing, supportive team that values accountability, efficiency, and a strong office culture.
What You’ll Do
- Deliver exceptional, white-glove service to every patient from first contact through treatment completion.
- Serve as the primary point of contact, ensuring a welcoming and seamless patient experience.
- Schedule and coordinate appointments to support patient needs and practice goals.
- Present treatment recommendations, discuss financial options, and help patients move forward with care.
- Verify insurance benefits and assist patients with understanding coverage and costs.
- Maintain accurate patient records and ensure timely follow-up communication.
- Collaborate closely with doctors and team members to provide outstanding patient care and office efficiency.
- Contribute as a strong team player who fosters a positive, professional, and patient-focused culture.
Patient Communication
- Clearly reinforce next steps and provider recommendations
- Help patients feel informed and confident about their care
Team Collaboration
You’ll work alongside a team of amazing Patient Coordinators
Qualifications
- Minimum 3 years dental front office experience REQUIRED
- Experience with Dentrix REQUIRED
- Experience with Dental Intelligence a Plus
- Strong multitasking and organizational skills
- Confident communicator with a professional, friendly approach
- Comfortable discussing financial responsibilities
- Reliable, detail-oriented, and team-focused
Why Join Us
- Positive, supportive team culture
- Clear expectations and structured workflows
- Opportunities for growth and advancement
- Competitive pay incentives
- Ongoing training and development
Who This Role is Perfect For
Someone who:
- Enjoys staying organized and busy throughout the day
- Communicates clearly and confidently with patients
- Takes pride in accuracy and follow-through
- Works well in a team and contributes to a great culture
Apply today if you’re ready to bring your experience into a well-run, team-focused dental practice where your role truly makes an impact.
Benefits:
- Employee discount
- Free parking
- Health insurance
- Paid time off
Experience:
- Dental office: 3 years (Required)
- Dentrix: 3 years (Required)
Work Location: In person
Pay: From $24.00 per hour
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
Experience:
- Dental receptionist: 3 years (Required)
- Dentrix: 3 years (Required)
Work Location: In person
Salary : $23 - $24