What are the responsibilities and job description for the Senior Branch Service Representative position at First City Credit Union?
The Senior Branch Service Representative will assume, but not be limited to, the following responsibilities:
- Receives and verifies sufficient cash from supervisor or designee, to handle daily cash disbursements. Balances cash receipts and prepares daily work summary envelopes.
- Opens various credit union accounts, including IRAs, trusts, term certificates, shares and share draft accounts.
- Interviews loan applicants, counsels members regarding consumer loan options, prepares documents and loan records, and makes sound recommendations to loan officers.
- Discloses and funds approved loans. In the event a loan is denied, explains reason for loan decision.
- Assists with the maintenance, control, and security of vault cash, including ordering of cash and verifying shipments upon arrival.
- Assists to maintain appropriate control over Instant Issue ATM cards, checking account starter kits, cashier's checks, money orders, etc., while maintaining appropriate supply levels.
- Assists to complete daily reports, such as large deposits/withdrawals, dormant accounts, new/closed accounts, etc.
The successful candidate will possess the following education, knowledge and skillsets:
- High school diploma, GED, or equivalent
- Minimum four years' experience as a teller, loan processor, new accounts representative, or telephone representative in a financial institution
- Basic math and 10-key skills
- Excellent customer service and sales skills
- Personal computer proficiency in programs such as Microsoft Word and Excel
Additional Information:
- Full Time, Monday-Saturday, must be flexible with schedule
We provide competitive compensation and benefits package that includes:
- Health, dental, and vision plans
- 401(k) plan
- Life insurance
- Paid Time Off (PTO) Plan
- Paid holidays
EOE
Salary : $24 - $37