Residential & Consumer Loan Officer

Purpose:

Responsible to originate and close residential real estate and consumer loans, participate in business development activities, and assist customers and bank staff with lending/deposit information. Responsible for initiating outside business calling efforts and cross selling all bank products.

Essential Functions:

• Promotes loan growth through public contact, developing relationships with centers of influence, new and current realtors, builders and borrowers to promote continuous business.
• Interviews loan applicants and takes applications to understand financial needs and make appropriate recommendations. Explains products, programs, loan processes, settlement procedures and set customer expectations. Collects information to underwrite the application and evaluate with expertise. Understands and reviews loan closing documents prior to closing to ensure accuracy. Ensures proper approval prior to establishing loan closing.
• Primary types of loans offered: in-house and secondary market residential real estate loans, home equity loans, home equity lines of credit, installment loans, and cash reserve loans.
• Provides exceptional customer service before, during and after the loan process.
• Communicates and works well with Credit and Loan Processing teams
• Actively participates in community organizations/projects and represents the Bank positively at these events.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the banks compliance with all regulatory requirements, e.g. Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability,) CRA and Regulation DD, Loan Policy or other policies pertaining to your position.
• Establishes a strong FCNB presence in the market.
• Manages personal pipeline to ensure service standards and financial goals are met.
• Ensures the credit quality of loans to minimize losses. May be responsible for collections activity within own portfolio, including contacting delinquent customers.
• Learns various borrowing programs and processes to stay current with changes and new products.
• Develops and maintains knowledge of data relating to the financial industry, economy, market conditions, rates, vendors, and competition.
• Complies with all applicable federal and state compliance guidelines relative to the position.

OTHERS:

• Note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS:

Prefer minimum four year college degree with emphasis in business or finance or comparable lending/job experience.; knowledge of loan products; knowledge of loan application process; cross-sells referral programs, willingness to participate in additional job-related courses and seminars; Excellent customer service and sales skills. Strong analytical and organizations skills. Strong written and verbal communication skills. Must have (or be willing/able to quickly obtain) NMLS registration.

This job posting does not list all the duties of the job. This job posting may be revised at any time. This job posting is not to be implied as a contract for employment for any length of time and will not change the employee’s at will relationship. Either the employer or the employee may terminate employment at any time. First Citizens National Bank is an Equal Opportunity Employer –D/V.