What are the responsibilities and job description for the Plumbing Service Technician position at First Choice?
Plumbing Service Technician
Immediate openings! Earn an hourly base plus commission, with strong growth potential for high performers.
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What You'll Do:
- Troubleshooting & Diagnostics – Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality
- System Inspections & Testing – Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes
- Customer Interaction – Communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring customer satisfaction
- Cost Estimation & Solutions – Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs
- Preventative Maintenance – Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance
- Service Titan – Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation
- Compliance & Safety – Ensure all work adheres to local plumbing codes, industry standards, and safety regulations
- Customer Service Excellence – Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction
What You'll Bring:
- Experience 1-3 years of experience as a plumber or similar role, with a focus on residential plumbing
- Certification – Plumbing certification or equivalent field experience from a technical/trade school preferred
- Technical Expertise – Proficient in installing, maintaining, and repairing plumbing systems, including soldering and fixture replacements
- Service Software – Experience with Service Titan or similar trade software is a plus
- Communication Skills – Strong communication and listening skills to effectively interact with customers and team members
- Attention to Detail – Ability to perform accurate work while adhering to plumbing codes and regulations
- Customer-Focused – A commitment to delivering exceptional service with a positive attitude
- Driver’s License – Valid driver’s license with a clean driving record
What We Offer:
- Medical, Dental, and Vision Insurance: Affordable, comprehensive coverage
- 401(K) with Company Match: Plan for your future with confidence
- Company-Paid Long-Term Disability & Life Insurance: Security and peace of mind
- Voluntary Short-Term Disability & Life Insurance: Additional protection tailored to your needs
- Paid Time Off: Vacation, holidays, and sick time to support work-life balance
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Join our team at First Choice and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!
First Choice May conduct a preemployment background check and drug test, subject to applicable law.
First Choice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted Max Pay Rate
USD $40.00/Hr.
Posted Min Pay Rate
USD $30.00/Hr.
Salary : $30 - $40