What are the responsibilities and job description for the Office Staff Member position at First Choice Urgent Care?
Office Staff – Full Time
We are seeking a reliable and customer-focused Office Staff member to join our team. This position plays an important role in supporting our billing department and assisting patients with account and insurance questions.
Job Responsibilities:
Answer incoming phone calls regarding billing questions
Assist the billing team with obtaining and correcting missing information
Submit completed claims to payers
Verify patient insurance coverage
Provide excellent customer service to patients and staff
Perform general administrative duties and other tasks as assigned
Qualifications:
Strong customer service skills required
Comfortable working with computers
Attention to detail and strong organizational skills
Billing or medical office experience required.
Schedule:
Full-Time
Monday through Friday, 8:00 AM – 4:30 PM
No weekends or holidays
Benefits:
Competitive benefits package
401(k) plan
Supportive team environment
If you are organized, professional, and enjoy helping patients, we encourage you to apply!