What are the responsibilities and job description for the Receptionist - PRN position at First Choice Physical Therapy?
Company DescriptionEstablished in 2003 in Muncie, First Choice Physical Therapy opened its second location in New Castle in 2006. We believe in placing the well-being of our patients first and we accomplish this through carefully selecting compassionate, dedicated, and team-oriented staff. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. First Choice Physical Therapy takes pride in the level of personal and compassionate care that is delivered, emphasizing a ‘hands on’ approach to rehabilitation and exercise. Our staff is not only great at what we do every day, but we also love our profession, and we enjoy working with our community.Job DescriptionThe Receptionist is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!Greet patients and provide outstanding customer serviceAnswer phonesElectronic schedulingData entryVerify current personal and financial informationMaintain patient charts and electronic medical recordsVerify insurance benefitsCharge ticketsCollect, post, and deposit patient paymentsFax, file, and perform any other duties as assignedQualificationsHigh school graduate or equivalentMust have 1 years of previous medical front office experienceExcellent telephone skillsProficient in Word and ExcelPrevious experience with medical software preferredAvailable and flexible with your hoursClose attention to detailGreat time management and organizational skills Team player attitude and energetic with a focus on excellent customer serviceAdditional InformationTraining and supportMultiple opportunities for professional development, specialization, and leadershipClinic mentorshipEmployee discount plansEmployee Assistance Program (EAP)Family-friendly work environmentInvestment from a company that wants you to succeed and thrive