Health Information Coordinator

The Health Information Coordinator is responsible for reviewing and managing clinical documentation to ensure compliance with Medicare and insurance regulations. This role includes data entry, quality assurance checks, coordination of physician orders, and support for the billing process. The position serves as a key liaison between clinical staff, billing, and administration to maintain timely and accurate medical records.

• Maintain accurate clinical records through timely entry and editing in the agency’s electronic system and hard charts.
• Review and manage acquisition of required face-to-face documentation.
• Enter and maintain patient records, including admission status, diagnoses, assessments, medications, and physician orders.
• Enter and edit OASIS data, therapy orders, and problem lists as needed. Follow up with clinicians to resolve any missing or questionable information.
• Initiate and organize new client medical records. Review admission paperwork for accuracy and completeness.
• Complete order runs and approval processes in the system; print and manage clinician signature orders.
• Fax physician orders and follow up to ensure timely return of signed documents, post completed orders in the system.
• Conduct initial quality review of certification (485) orders and release RAP claims within established deadlines.
• Complete final claim reviews and release Final claims according to agency timelines.
• Perform other quality checks as assigned.
• Submit electronic OASIS exports and follow up on validation reports as necessary.
• Serve as a resource for clinicians regarding diagnosis coding guidelines; assist with code selection as needed.
• Provide professional and courteous customer service via phone to staff, clients, families, and providers.
• Run reports to verify data accuracy and completeness.
• Generate ATB and Revenue Recognition reports post-month-end and complete the Home Health Dashboard accurately.
• Submit monthly patient satisfaction data files to designated reporting agencies.
• Verify Home Health visits daily to support accurate record-keeping.
• Complete general clerical duties and support other administrative tasks as assigned.
• Keeps weekly case conference meeting minutes.

Qualifications

• Preferred: Two years of experience with Home Health and/or Hospice documentation and Medicare regulatory requirements.
• Preferred: Two years of post-secondary education.
• Proficiency in Microsoft Office programs, particularly Excel and Word.
• Certification in diagnosis coding and OASIS (COS-O) preferred, but can obtain within one year of hire.
• Proficient in reading, writing, and speaking English.
• Strong verbal and written communication skills.
• Excellent attention to detail; ability to identify errors or omissions in documentation.
• Ability to meet deadlines and work independently with minimal supervision.
• Solid computer skills, especially with Excel and Word.
• Valid state driver’s license.
• Must complete 12 hours of continued education, annually.