What are the responsibilities and job description for the Dental Central Billing Representative I position at First Choice Community Healthcare INC?
Description
POSITION DESCRIPTION TITLE: Dental Central Billing Representative I
FLSA Status: Non-Exempt
Department: Administration Reports to: Central Billing Manager
Union Exempt: Yes
Date Last Reviewed: 08/26/2024
POSITION SUMMARY
Under the supervision of the Central Billing Manager who reports to the Director of Revenue Cycle Management, the Dental Central Billing Representative I is responsible for maintaining a high-performance work environment characterized by timely and accurate entry of all charges for services provided at all locations.
ESSENTAIL DUTIES AND RESPONSIBILITIES
- Review patient encounters for charge accuracy as needed including encounter rate and self-pay discount codes.
- Monitor and review site unbilled encounters and assist, when necessary, to meet mutual daily and weekly deadlines.
- Meet all EOM (end of month) closing activities and deadlines.
- Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries.
- Complete bad debt process based on FCCH procedure.
- Responsible for all other duties as assigned.
Requirements
MINIMUM EDUCATION AND EXPERIENCE
- High School Diploma or GED
- Must be able to work in a high-volume environment
- Ability to operate 10-key numerical pad by touch
- Experience in a multispecialty clinic setting.
PREFERRED LICENSE/CERIFICATIONS
- Coding and Billing Certificate.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of CDT, Dental Terminology, ICD-10 Preferred.
- Familiarity with insurance and reimbursement processes preferred.
- Good telephone etiquette and organizational skills.
- Able to handle diversified duties.