What are the responsibilities and job description for the Loan Servicing Specialist position at First Capital Bank?
Description
First Capital Bank's mission is to provide profitable, competitive, and responsive community banking services, which exceed the expectations of our customers, stockholders, and employees. Our rapid growth and commitment to upholding a people-first company culture, has created an ambitious, supportive, and fun atmosphere with extensive opportunities for advancement.
[This position is not remote. Candidates not currently located in the state of South Carolina must be willing to relocate prior to start date]
REQUIRED EXPERIENCE & QUALIFICATIONS
- At least 3 years of experience in a loan servicing role
- Thorough knowledge of Federal and State regulatory compliance.
- Proficiency in Outlook, Excel, and Word.
- Prior experience with FiServ loan servicing software.
CORE JOB FUNCTIONS
- Perform daily operational processes, including: escrow and insurance tracking, payment & payoff processing, exception item processing, file maintenance, and loan booking.
- Promptly respond to loan servicing requests Actively contribute to the department's productivity, efficiency, and expense control goals.
- Pursue continuing education to stay abreast of evolving regulations and industry standards.
- Other duties and special projects as assigned.
KEY METRICS FOR SUCCESS
- 1-3 years insurance tracking and escrow experience is strongly desired but not required.
- Demonstrated competency of loan servicing functions and procedures.
- Thorough knowledge of escrow accounts and insurance tracking.
- Proven ability to perform at a high level in a fast paced and continually changing environment.
- Strong management and communication skills.
- Genuine desire to contribute towards a supportive and collaborative team environment.