What are the responsibilities and job description for the Loan Operations Specialist position at First Capital Bank?
Description
First Capital Bank's mission is to provide profitable, competitive, and responsive community banking services, which exceed the expectations of our customers, stockholders, and employees. Our rapid growth and commitment to upholding a people-first company culture, has created an ambitious, supportive, and fun atmosphere with extensive opportunities for advancement.
[This position is not remote. Candidates not currently located in the state of South Carolina must be willing to relocate prior to start date]
REQUIRED EXPERIENCE & QUALIFICATIONS
- High school diploma or GED
- Prior experience in a loan servicing role
- Demonstrated proficiency in Outlook, Excel, and Word
- Prior experience with FiServ loan servicing software
CORE JOB FUNCTIONS
- Perform daily operational processes, including escrow and insurance tracking, payment & payoff processing, exception item processing, file maintenance, and loan booking.
- Promptly respond to loan servicing requests Actively contribute to the department's productivity, efficiency, and expense control goals.
- Pursue continuing education to stay abreast of evolving regulations and industry standards.
- Other duties and special projects as assigned.
- Thorough knowledge of Federal and State regulatory compliance.
KEY METRICS FOR SUCCESS
- 1-3 years insurance tracking and escrow experience is strongly desired but not required.
- Demonstrated competency of loan servicing functions and procedures.
- Thorough knowledge of escrow accounts and insurance tracking.
- Proven ability to perform at a high level in a fast paced and continually changing environment.
- Strong management and communication skills.
- Genuine desire to contribute towards a supportive and collaborative team environment.
BENEFITS
- 2 weeks of sick time
- Vacation time starts at 2 weeks and increases with tenure
- 6 paid holidays guaranteed annually up to 5 additional paid holidays (when they fall Sun-Fri)
- 5% match on retirement contributions
- Employer contribution to medical and dental insurance
- 3 medical plans to choose from, including a high deductible option
- No cost for employee-only basic vision insurance
- Employer-paid life and disability insurance
- Optional employee-paid critical illness, accident, hospital indemnity, term life and long-term care /permanent life insurance
- Medical and Dependent Care FSA
- Pet discount plan