Store Manager — First Call Auto Care

1. Job Title

Store Manager — First Call Auto Care

2. About the Role

Lead a busy, people-first service center where success is measured by stronger teams and happier customers. As Store Manager, you’ll take Extreme Ownership: empower your team, solve for process improvements, and turn challenges into opportunities to build leaders and sustainable performance.

3. What You'll Do

- Lead and inspire a high-performing team of technicians and service advisors; set clear expectations and model the behavior you expect.

- Hold twice-monthly one-on-ones to coach, develop career paths, and keep connection with each team member.

- Use audits (tickets, calls, inspections) as coaching moments—identify root causes and train, don’t blame.

- Own problems end-to-end: diagnose process gaps, implement fixes, and follow through until the system improves.

- Run daily huddles and weekly leadership reviews to align culture, priorities, and results across the store.

- Review and report metrics weekly, turning sales and operational numbers into focused coaching and next-step plans.

- Create and sustain a culture of pride, accountability, teamwork, and exceptional customer experience.

4. What We're Looking For

- 3 years in an automotive or service leadership role with demonstrated results.

- Strong people and communication skills—you coach, mentor, and inspire rather than command.

- Proven ability to develop talent and shape a positive, performance-oriented culture.

- A mindset of ownership and continuous improvement; you act decisively and learn quickly from setbacks.

- Comfortable with operational KPIs (sales, ARO, GP%, labor efficiency) and using them to drive coaching and priorities.

- Strategic, big-picture thinker who delegates detail work and focuses on outcomes and systems.

- Resilient and committed — you bring consistent energy and follow-through through busy seasons and change.

5. Benefits

- Competitive pay plus performance-based incentives and semi-annual profit sharing.

- Paid time off, paid holidays, health insurance, and a health reimbursement.

- 3% retirement match with 401(k) and additional employee discounts.

- A people-first environment that values growth, gratitude, and ownership.

6. How to Apply

Apply through this posting on Indeed. We welcome applicants from all backgrounds and are committed to an inclusive hiring process.

After applying, you will receive our prescreen survey before we move forward. A link will be provided in the confirmation message.

Pay: $100,000.00 - $180,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $100,000 - $180,000