Loan Processing Team Leader

As a Loan Processing Team Leader with First Bank, you will prepare and process new loans, audit loan files for missing collateral and documentation, and track exception items. In addition, you will oversee the loan processing team and department ensuring accurate and timely completion of loan processing activities.

Other duties include:

Loan Processing:

• Provide loan processing for second mortgage real estate loans. This involves verification, underwriting support, document preparation, and input onto the core system, all of which will result in a complete and accurate loan file acceptable to bank regulations.
• Prepare documents for Commercial/Ag loans including participation documents.
• Prepare and process extensions/modifications for all loan types and maintenance core system appropriately.
• Input personal installment loans onto core system and conduct follow-up expectations.
• File mortgages, UCC's, and assure placement of First Bank's lien on auto titles.
• Pay third party bills related to real estate transactions and coordinate final title opinions.
• Responsible for maintaining loans in pending for progress.
• Checkback loans and maintenance of loans to fulfill the dual control checkback process.
• Process denied and withdrawn loans for ag/commercial, second mortgages and personal installment loans.

Loan Servicing:

• Process the distribution of escrowed homeowners, flood, and private mortgages insurance.
• Process paid off loans by preparing and recording mortgage releases, releasing liens on titles or other items of collateral.
• Prepare and/or quote payoffs for retail loans in a timely manner consistent with regulations.
• Monitor and track adequate placement of insurance coverage on collateral to adhere to regulations. If insufficient, force place insurance. This includes flood, mortgage and auto insurance/ pay force placed invoice and reconcile to applicable GL.
• Conduct loan maintenance for all loan types that is requested via a Loan Maintenance e-form.
• Process monthly floor plan interest payments for dealerships.
• Monitor and track property values, assuring that they are entered into the core system.
• Manage wire requests for payments and advances to and from other participating banks while assuring the Investor Remittance Sold GL# is balanced.

Department Servicing:

• Balance loans in process GL and review loans reports to look for items that need to be addressed.
• Balance QuickBooks account daily and reconcile bank statements for filing fee accounts and escrow accounts.
• Scan and index all retail loan documents in a timely manner so as to not interfere with department production.

Staff Management:

• Plan, assign and direct workload of the team.
• Schedule direct reports effectively, ensuring there is appropriate staff to cover peak customer traffic periods; working with other offices as needed.
• Support the training of new staff.
• Train existing staff on bank policies, procedures, and efficiencies.
• Coach staff to meet and exceed position expectations by providing feedback and guidance.
• Provide regular feedback to staff on their performance through praise, rewards, constructive feedback, or negative feedback, in addition to annual performance reviews.
• Address complaints and resolve disagreements as needed.
• Participate in the selection and hiring process of direct reporting staff.
• Recommend and conduct training for staff.
• Communicate regularly with Manager to apprise of office situations and progress; requesting assistance as needed.

Other:

• As part of the overall Bank's team of employees, this position is requested to help the other departments when needed.
• Responsible for ensuring customer service is provided in a high-quality manner.
• Additional work hours may be required during times of high loan volumes.
• Other duties as assigned.

To be best prepared for the position, having at least 2 years of loan processing, document preparation, or underwriting experience and at least 1 year of supervisory experience would be needed. Basic accounting experience would be a plus but not required. Excellent communication with customers and staff at all levels would be needed daily. In addition, the ability to work independently, prioritize, and multitask are a must. Being able to maintain confidentiality, make decisions, and problem solve are also key to the role.

Apply online today.

EOE, including disability/vets