Teller

JOB SUMMARY: This position is responsible for assisting customers with banking transactions such as deposits, withdrawals and inquiries regarding accounts.

ESSENTIAL JOB FUNCTIONS:
•    Receive and pay money including processing loan payments, deposits, withdrawals, and inquiries.
•    Assist customers with inquiries regarding products and services.
•    Balance currency, coin and checks in case drawer at the end of each day.
•    Straighten cash in drawer and prepare it for selling to the vault.
•    ATM balancing and maintenance backup.
•    Assist with closing and opening procedures & night vault.
•    Check and maintain all inventory of stock necessary to operate Teller-Line.
•    Provide exceptional customer service.
•    Assist other Team Members as needed.
•    Back up FSR for deposits as needed.
•    Greet customers entering the bank and direct customers to the appropriate area for assistance.
•    Answer calls for Loan Officers and other Financial Service Representative’s as needed.
•    Backup vault teller. 
•    Assist customers with account maintenance including printing temporary checks, accepting check orders, processing stop payments, accepting customer information (CIF) changes, transferring funds, etc.
•    Assist Loan Officers with various correspondences and other projects as needed.
•    Market all bank products by determining customer needs from conversations or customer relationships such as Visa Merchant, Remote Deposit, Cash Management and Trust Investments.
•    Follow all bank policies and procedures.
•    Must be able to meet attendance and punctuality standards.
•    Effectively work and cooperate with supervisors, co-workers and customers.
•    Follow the direction of supervisor.
•    Other duties as assigned.

ADDITIONAL RESPONSIBILITIES:
•    Perform other duties and projects as required by management.

MINIMUM QUALIFICATIONS FOR CONSIDERATION:
•    High school diploma or equivalent.
•    Training form Vocational or Technical school helpful.
•    Preferred minimum of 6 months to one year teller experience or cash handling.
•    Proficient computer, 10 key, and typing skills.

KNOWLEDGE, SKILLS, AND ABILITIES:
•    Strong proficiency in pc applications.
•    Ability to recognize and meet the needs of customers,
•    Ability to maintain a high degree of confidentiality,
•    Strong verbal and written communication skills.
•    Strong interpersonal skills: able to work well with a wide range of people.
•    Strong computer skills.
•    Demonstrate dependability through good attendance and adherence to timelines and schedules.
•    Strong analytical skills.
•    Strong problem-solving skills.
•    Strong sense of customer service.

PHYSICAL REQUIREMENTS:
This work is sedentary and requires the following physical activities: 
•    Sitting and standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
•    Frequent lifting (up to 50 pounds of paper supplies or minor office equipment).

WORKING CONDITIONS:
•    Normal office environment.

NOTE:  The above statements are intended to describe the general nature and level of work performed by an employee in this position.  These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

First Bank & Trust Co. is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 580-255-1810.