What are the responsibilities and job description for the Universal Banker position at First Bank Texas?
Universal Banker
The Universal Banker is responsible for performing branch operational activities and financial services by processing lobby account related duties and teller transactions. The Universal Banker assists customers in their selection of various accounts and financial services, cross-sells the Bank’s products and services, and opens, maintains, and closes all account types.
Responsibilities
- Developing and maintaining customer relationships by using our needs-based solution development process.
- Being fully knowledgeable and skilled in the areas of teller, vault, ATM processing as well as safe deposit and cash recycler at applicable branches
- Adhering and complying with new account opening procedures including compliance requirements for both personal and business account relationships
- Assisting customers in their selection of various accounts and financial services
- Identifying opportunities to offer all bank services
- Opening, maintaining, and closing of all account types
- Promoting business for First Bank Texas by maintaining good customer relations and referring customers to appropriate staff for new services
- Participating in monthly branch audit activities
- Performs other related duties as assigned
Qualifications
- High school diploma or equivalent is required
- At least two (2) years banking experience
- Experience with needs-based selling
- Excellent interpersonal skills – verbal and listening proficiency
- Strong attention to detail
We are an Equal Opportunity Employer
Who we are: First Bank Texas is a community bank with directors, officers, and employees who are committed to serving the community in which they work and live. We are committed to the tradition of providing the same superior service with a warm and friendly smile that our customers have come to expect.
