What are the responsibilities and job description for the Call Center Agent - Full-Time position at First Bank of Berne?
Position
Begin your new career today with First Bank of Berne! This full-time position provides you with an opportunity to provide exceptional customer service and support to customers and employees through all voice and digital communication channels. This includes, but is not limited to, processing service requests, resolving complaints, and providing information on products, digital services, payment channels, and customer accounts. The position includes paid time off, holiday pay, medical, dental, vision, and life insurance, 401(k) with match, and stock ownership in the bank.
Qualifications
- Excellent communication, active listening, interpersonal, and customer service skills.
- Possess good decision making, critical thinking, and problem solving skills.
- Ability to perform accurate work while multi-tasking.
- Easily adapt while remaining calm and patient in a fast-paced environment.
Education and/or Experience - High school graduate. Six to twelve months bank customer service experience preferred.
Apply at www.firstbankofberne.com
First Bank of Berne is an Affirmative Action and Equal Opportunity Employer, M/F/Disabled/Veteran.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Work Location: In person