What are the responsibilities and job description for the Personal Banker position at First Bank (MS)?
Job Overview
First Bank is hiring a talented Personal Banker professional to join our team. If you're excited to be part of a winning team, First Bank is a great place to grow your career. You'll be glad you applied to First Bank.
Responsibilities for a Personal Banker
• Accepting retail and commercial deposits, loan payments, checking, and savings withdrawals
• Cashing checks for customers and non‐customers
• Knowing the balancing procedures and how to research outages
• Ensures adherence to policies and procedures concerning the teller functions
• Maintain knowledge of basic and specialized teller functions
• Maintaining an adequate cash drawer limit, buying and selling currency as needed
• Balancing the cash drawer by bank procedures
- Open accounts for new customers and prepare new account paperwork, applications, and request the required identification
- Identify the needs of new and existing customers and offer appropriate services currently available
- Provide additional information to customers regarding promotions, contests, and new account options
- Promote all banking products and services to current and potential customers
- Assist in community awareness events to increase bank outreach and foster new business opportunities
- Answer questions and address customer concerns regarding checking and savings accounts
- Proactively identify and inform customers of account status deficiencies and disputed transactions while providing options to resolve
Qualifications for a Personal Banker
- High School Diploma or equivalent required
- Excellent verbal communication skills and the ability to speak concisely
- Ability to use time and resources efficiently to accomplish tasks
- Professional experience anticipating common customer concerns and analyzing current procedures and processes for available improvements
- Experience in efficient personal organization and the ability to prioritize multiple tasks
- Thoroughness and meticulous attention to detail while seeking to identify and correct banking errors
- Ability to express written concepts clearly and concisely using correct banking forms and paperwork when required
- Experience seeking to improve and develop new processes and ideas related to daily banking tasks
