Loan Processor - Abingdon, VA

For more information go to www.firstbank.com/about/join-our-team

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Review, verify, and process loan applications for accuracy and completeness. 
• Ensure loans comply with bank policies, procedures, and regulatory requirements. 
• Communicate with loan officers, applicants, and third parties to gather required documentation. 
• Input loan data into internal systems and maintain accurate records
• Monitor loan files and follow up on outstanding documentation to meet deadlines. 
• Provide timely updates to the loan officers and applicants throughout the loan process. 
• Monitor maturing loans and collections reports. 
• Process paid off loans to include preparing and recording Deed of Trust Releases, Certificates of Satisfaction, and title releases
• Answer the phone and assist customers with balance inquiries, transfers, payments, etc.
• Be knowledgeable about and cross sell all First Bank and Trust products and services. 
  
  

QUALIFICATIONS:  

• High school diploma or equivalent - required  
• Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred
• Three or more years of customer service experience or loan experience - preferred 
• Strong listening, written and verbal communication skills.
• Ability to handle confidential information.
• Strong attention to detail and problem-solving skills.
• Proficiency in Microsoft Office Word and Excel.
• Ability to work independently and collaboratively within a team.