Universal Banker

First Bank and Trust Company is hiring a friendly, detail-oriented Universal Banker to join our team on a full-time basis. The Universal Banker provides exceptional customer service while supporting a variety of branch operations, including teller transactions, loan processing, account maintenance, and operational support functions. This position serves customers both in person and by phone, processes transactions accurately, assists with loan documentation and servicing, and performs a variety of computer-based and administrative tasks essential to the daily operation of the branch.

Key Responsibilities:

• Develop and maintain strong customer relationships through personalized service.
• Resolve customer questions and concerns in a courteous and timely manner.
• Prepare loan documentation and supporting forms.
• Gather, review, and verify information required for loan processing.
• Assist lenders with file preparation, document tracking, and loan closing coordination.
• Process loan payments, advances, and maintenance requests.
• Accurately process customer transactions including deposits, withdrawals, loan payments, cash advances, and check cashing.
• Perform account maintenance and customer record updates.
• Scan, index, and electronically file documents.

As a main point of contact for our clients, you’ll deliver friendly, personalized service that reflects the values of First Bank and Trust Company. Collaboration with other bank staff in a team-oriented environment is essential to this role.

Required Skills:

• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to build rapport and establish trust with customers.
• Strong attention to detail and accuracy.
• Basic understanding of banking products and services or the ability to learn quickly.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with computers and banking software.
• Ability to work independently while contributing to a team environment.

Application Process: Applications are available at the bank, or you may send your resume to: First Bank and Trust Company P.O. Box 147 Minden, NE 68959

First Bank and Trust Company is proud to be an Equal Opportunity Employer.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid sick time
• Paid time off
• Vision insurance

Ability to Commute:

• Minden, NE 68959 (Required)

Work Location: In person

Salary : $18 - $20