What are the responsibilities and job description for the Customer Success Specialist position at First Atlantic Restoration?
Benefits:
Essential Skills and Abilities:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Essential Skills and Abilities:
- Excellent communication skills, proper grammar, and letter writing ability
- Computer literate (i.e., word, excel, powerpoint)
- Competency in problem solving and decision-making
- Ability to delegate and supervise successfully
- Management of multiple projects simultaneously
- Strong organizational skills with attention to detail
- Energetic and Fired Up!
- Ability to work as a team player
- Answer all incoming calls/receive and forward all faxes
- Maintain compliance for internal production system
- Intake information for all jobs/losses and prepare for production team's review
- Manage integrity of all internal systems data relative to claims, vendors, customers and jobs
- Assist employees with system related issues and coordinate trainings
- Conserve executive team's time by performing tasks such as reading, researching, and routing correspondence, drafting letters and documents, collecting and analyzing information, maintaining appointment schedules by planning and scheduling events
- Maintain company calendar with upcoming events, PTO, meetings, etc.
- Perform onboarding processes with new hires
- Develop and/or administer special projects in areas of operations, human resources, sales/marketing, and finance as directed
- Review and update upper management on status of calls from prior day
- Competitive pay
- 100% paid healthcare premium
- Vision insurance
- Dental insurance
- 401(k)
- Life Insurance
- Flexible Spending Account
- Home Ownership Program
- Scholarship Program
Salary : $18 - $22