What are the responsibilities and job description for the Sr. Default Servicing Specialist - Foreclosure - ServiceMac position at First American?
WHAT YOU'LL DO
Service mortgage accounts to ensure a variety of foreclosure and bankruptcy activities are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency and company guidelines
Order, review and maintain loan documents to include signing of documents needed to proceed within the default processes
Conduct a complete review of files to ensure all default timeframes have been met
Manage default proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers and any other party involved with default
Monitor vendor performance by reviewing all proceedings, records and timeframes in addition to working all system/database activities throughout the default process
Audit accounts for expense compliance and ensures proper application to system of record
Performs required research on any loan with questionable items such as the application of payments, proper notification, and any other situation that may arise
Diligently follow up on all outstanding requests and telephone calls from internal and external partners
Manage exception reporting used as key controls for minimizing risk
WHAT YOU'LL BRING
Knowledge and Skills/Technology Used
High School Diploma or equivalent or combination of education and experience
3 years of directly related experience such as Mortgage Foreclosure, Bankruptcy, and/or Legal
Good verbal and written communication skills
Strong attention to detail and ability to adhere to strict guidelines and procedures
GSE and Government experience preferred
MSP and LoanSphere experience preferred
Working knowledge of computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience preferred
Working knowledge of fundamental concepts, practices and procedures of foreclosure
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Strong interpersonal skills
Self-motivated; self-starter
Ability to manage multiple tasks and respond quickly to emergent problems
Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.
Pay Range: $30.91 - $41.20 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Salary : $31 - $41