What are the responsibilities and job description for the Senior Escrow Assistant - Floater DFW Metro, TX position at First American?
Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoSenior Escrow Assistant / Floater - DFW Metro, Texas
Put your administrative expertise, escrow knowledge, and interpersonal skills to work with a team that's leading the industry in transforming residential real estate transactions. At First American, we value our culture and seek experienced, detail-oriented professionals who thrive on delivering exceptional customer experiences.
Join First American in the Dallas-Fort Worth Metroplex, where we believe our greatest asset is our people. We are looking to add a Senior Escrow Assistant / Floater to support multiple branches and teams across the region. In this role, you'll operate in a dynamic, fast-paced environment, providing high-level administrative and operational support to Escrow Officers while stepping in where needed to ensure continuity of service and seamless transactions.
This position plays a critical role in maintaining workflow efficiency, supporting complex transactions, and helping make the dream of homeownership a reality.
We're seeking a seasoned professional with strong escrow experience, adaptability, and the ability to quickly integrate into different teams-someone who is resourceful, dependable, and committed to excellence.What You'll Do:
Provide advanced support in the escrow process, including opening orders, reviewing files, preparing closing documents, and assisting with disbursements and post-closing follow-up
Float between branches and teams across the DFW Metro to provide coverage, maintain productivity, and support business needs
Interpret purchase agreements, lender instructions, and other transactional documents to ensure accurate and compliant closings
Communicate proactively with customers, agents, lenders, and internal stakeholders throughout the escrow lifecycle
Assist with troubleshooting complex or time-sensitive files and resolving issues efficiently
Leverage multiple technologies and platforms to facilitate smooth escrow transactions and enhance the customer experience
Support Escrow Officers with high-volume pipelines and help ensure deadlines are consistently met
What You'll Bring:
Strong escrow knowledge with 3-5 years of escrow or title experience preferred
Proven ability to adapt quickly in new environments and support multiple teams as a floater
Excellent verbal and written communication skills with a customer-first mindset
High level of organization, attention to detail, and ability to manage competing priorities
Problem-solving mindset with sound judgment and a proactive approach
Proficiency in MS Office and ability to quickly learn new systems and technologies
Professionalism, reliability, and a collaborative team-oriented attitude
High school diploma or equivalent required
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Salary.com Estimation for Senior Escrow Assistant - Floater DFW Metro, TX in Colleyville, TX
$53,081 to $70,195
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