What are the responsibilities and job description for the Sales Representative- 1031 Exchange position at First American?
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoDevelops and retains a quality commercial client base with large businesses with significant real estate holdings in a variety of capacities through the acquisition of new business and maintenance of existing customers. Commercial Sales Representatives interface with division management and legal counsel on complex real estate and zoning regulations and have an ongoing responsibility for maintaining the customer relationship and servicing customer needs throughout the entire sales order, shipping, billing, and customer payment. Follow-up for future business.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
How You'll Contribute
- Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
- Communicates proactively with and responds in a timely manner to clients
- Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
- Develops and executes a call plan for the area assigned to include calls on and appointments with qualified real estate agents, brokers and their staff, lenders and attorneys
- Assesses individual client needs and develops, presents and implements a plan to meet those needs
- Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate
- Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
- Effectively creates or adapts and delivers group and individual presentations to customer groups, target customers, cooperating agents and others
What You'll Bring
Required Education, Experience, Certification/Licensure
- High School Diploma or equivalent
- 2- 5 years of successful residential Title/Real estate industry experience
- Proven track record of meeting and exceeding sales goals
- Requires a valid driver's license.
Knowledge, Skills, and Abilities (KSAs)
- Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
- Applies diplomacy and tact
- Demonstrates persistence, tenacity and consistency in pursuing revenue opportunities
- Strong interpersonal communication skills
- Flexible with the ability to adapt strategy to changing conditions
- Understanding of market and competition with the ability to identify external threats and opportunities
- Ability to persuade and influence others
- Strong negotiation skills
- Visibility requires maintaining a professional appearance and providing a positive company image to the public.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.