What are the responsibilities and job description for the Relief Escrow Officer position at First American?

Who We Are

For over 25 years, Pango Group has been one of California's leading independent escrow resources, and much of that is accredited to building a people-first culture. We're firm believers that when a company holds true to its mission, vision, and values and invests in its people, the sky's the limit when it comes to creating amazing partnerships, happy clients, and a fulfilled team of employees. Our partnership with First American brought together two people-first companies, and that's been an integral part of our mutual success, including being named one of the Los Angeles Best Places to Work for the eight consecutive years and Fortune 100 Best Companies to Work For list for ten consecutive years. We hire hungry, humble, and smart individuals (that's why you're here!) and believe the inclusion of everyone is very important. This is true throughout all of our brands and offices, which has led us to be included in more than 50 regional best places to work.

What We Do

Are you ready to take your career to the next level and be part of a team that's transforming the residential real estate experience? We are looking for enthusiastic individuals to join our team in San Diego and the Coachella Valley as a Relief Escrow Officer, where our most valuable asset is our people. In this role, you'll provide best-in-class service and support to clients by leveraging industry-leading technology and partnering with the strongest escrow and underwriter partners in the business. You will be working in a dynamic, fast-paced setting that emphasizes customer service and closing deals. Therefore, exceptional decision-making skills, strong communication skills, and the ability to multi-task as part of a team are essential. As an Escrow Officer, you'll be responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. This position plays a key role in making the dream of home ownership a reality. Additionally, you must be able to travel to different offices in the area as part of your responsibilities. Come join our team and make a difference, one closing at a time!

What You'll Do:

Complete real estate escrow transactions by determining requirements

Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company

Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy

Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction

Examine property titles, mortgages, and trust deed documents

Prepare legal documents for the closure of the sale

Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

What You'll Bring:

2-4 years of escrow-related experience

Experience directly handling escrow transactions as an escrow assistant preferable

Openness to new technology and proprietary programs; adjusts easily to new workflow

Passion for helping customers while maintaining a professional and positive attitude

Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs

Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues

Thrives in contributing to a team working together to deliver beyond customer expectations

Comfortable guiding and supporting future talent learning the business

Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

Valid Licensing/Certification as required by applicable state

High school diploma or equivalent

Pay Range: $24.30 - $30.00 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Salary : $24 - $30

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Relief Escrow Officer

What are the responsibilities and job description for the Relief Escrow Officer position at First American?

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