What are the responsibilities and job description for the Exchange Officer (Remote) position at First American?
Position includes discussing transactions with clients and their advisors, preparing exchange documentation and facilitating the exchange aspect of the closing. Candidate must have or develop proficiency in 1031 exchange rules and work efficiently in a fast-paced environment.
PRIMARY DUTIES AND RESPONSIBILITIES:
Open Exchanges
- Develop proficiency in 1031 rules and ability to answer customer questions
- Handle inquiry calls
- Review purchase agreements and title reports
- Prepare exchange documentation for relinquished and replacement property closings
- Follow company's procedures and comply with Accounting Policy
Process
- Monitor time deadlines and closing dates
- Handle all accounting for the exchange files
- Manage exchange process in a timely manner
Closing
- Review estimated closing statements for approval
- Handle acceptance and disbursement of funds in accordance with 1031 rules
- Collect fee income and final signed documentation
Customer Service/Business Development
- Trouble shooting and customer management
- Follow up with existing and potential clients for increased business
- Cooperate with manager and sales reps to develop business
REQUIRED SKILLS AND EXPERIENCE
- Experience: A minimum of three years in real estate, escrow, or 1031 exchanges is preferred but not required. A background in accounting, bookkeeping, customer service, or sales is highly desirable.
- Technical Proficiency: Strong computer skills, accurate typing, and a solid understanding of basic math.
- Organizational Strength: Demonstrated ability to plan, prioritize, and manage multiple tasks with attention to detail in a fast-paced environment.
- Communication: Excellent verbal and written communication skills with a collaborative, team-oriented mindset.
- Problem-solving skills: Creative and resourceful decision-making with a strong focus on customer satisfaction.
- Adaptability: Flexible and versatile, able to adjust to shifting priorities while maintaining professionalism.
- Leadership and Personal Attributes: Strong leadership capabilities, dependable, detail-oriented, and capable of managing stress effectively.
Pay Range: $30.14--$40.18
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Salary : $30 - $40
