What are the responsibilities and job description for the Collision Body Shop Manager position at First Aid Collision?
About Us:
At First Aid Collision, we’re more than just a body shop — we’re a trusted name in automotive repair, known for our commitment to quality, safety, and customer satisfaction. With a reputation built on integrity and excellence, we’re looking for a dynamic Collision Center Manager to lead our team and drive operational success.
Position Overview:
As the Collision Center Manager, you will oversee the daily operations of our collision repair facility. You’ll be responsible for managing staff, ensuring high-quality repairs, maintaining customer satisfaction, and achieving financial goals. This is a hands-on leadership role ideal for someone with strong technical knowledge, business acumen, and a passion for the automotive industry.
Key Responsibilities:
- Lead and manage all aspects of the collision center’s operations.
- Supervise and support technicians, estimators, and front office staff.
- Ensure timely and accurate repair estimates and work orders.
- Monitor workflow and ensure repairs meet quality and safety standards.
- Maintain strong relationships with insurance partners and vendors.
- Drive customer satisfaction through excellent service and communication.
- Manage budgets, KPIs, and profitability targets.
- Ensure compliance with all safety and environmental regulations.
- Ensure company Standard Operating Procedures (SOPs) are enforced and followed consistently across all departments.
Qualifications:
- 5 years of experience in collision repair management or a related field.
- Strong leadership and team-building skills.
- In-depth knowledge of collision repair processes and estimating systems (CCC One, Mitchell, etc.).
- Excellent communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- I-CAR certification or equivalent is a plus.
What We Offer:
- Competitive salary performance-based bonuses
- Health, dental, and vision insurance
- Paid time off and holidays
- Ongoing training and career development
- A supportive and professional work environment
Ready to Join Our Team?
Apply today and become part of a company that values craftsmanship, teamwork, and customer care.
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $80,000