Temporary Program Assistant

Under general supervision, performs technical support, communication, and/or training in support of a program providing service to targeted populations/groups within First 5 Alameda County (Agency); coordinates program implementation and compliance; performs outreach and public relations to promote program objectives; collaborates with program staff and community partners in project planning, implementation, and evaluation activities.

• Provides technical assistance and support to program participants; provides and develops systems to implement program objectives and acts as the liaison between program participants and the Agency.
• Coordinates and facilitates program communication, meetings, program compliance, and workshops in support of the assigned program and its standards, contracts, funding specifications, and legal regulations.
• Participates in the implementation of program goals, objectives, policies, and priorities in line with the Agency’s plans and objectives.
• Collects, compiles, reviews, and analyzes a variety of technical data and information on program objectives, participants, progress, best practices, and activities; prepares compliance reports and suggests service delivery improvements; trains program partners on data collection techniques and usage to improve program practices.
• Reads, interprets, applies, and explains relevant rules, regulations, policies, and procedures related to the program and its objectives to participants and providers; provides consultation, coaching, and technical assistance as requested.
• Coordinates assigned services and operations with those of other departments/divisions and outside agencies.
• Assists with reviewing program expenditures for compliance with funding requirements; gathers, inputs and analyzes data; and prepares reports, as necessary.
• Creates and maintains appropriate records and files; compiles and updates records and data electronically in accordance with federal and state guidelines for reporting purposes; checks and ensures accuracy of data.
• Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.

Minimum Qualifications

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. Additional experience and/or education can be substituted to meet typical qualifications. A typical way to obtain the required qualifications would be:

Three (3) years of increasingly responsible experience in program implementation or services specific to program area of assignment, supplemented by college level coursework or training in program area.

Additional relevant work experience may be substituted to meet college coursework/training standards.

Knowledge of:

• Principles and practices of program implementation and coordination.
• Engagement strategies for effective community outreach.
• Basic budgetary and financial record keeping techniques.
• Operations and services provided within assigned program area, as well as its stated mission, scope, and priorities.
• Socioeconomic, demographics, and other environmental considerations specific to program participants and target population.
• Modern practices, procedures, research, and best practices specific to the assigned program and its goals.
• Methods of preparing, processing, and maintaining records, reports, forms, and other documents and correspondence.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.
• Agency and mandated safety rules, regulations, and protocols
• Techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and Agency staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, local and Agency policies, procedures, and regulations.
• Assist with the monitoring and administration of program budgets.
• Establish and maintain a variety of filing, recordkeeping, and tracking systems.
• Effectively represent the department and the Agency in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Prepare clear and concise correspondence, documentation, and other written materials.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

Please note

• We are currently working a hybrid 2 day per week in-office schedule and employees also come to the office to attend meetings and as requested.
• All First 5 employees must live and work in California.
• The salary range for this position is $67,000 to $97,000 and as an independent government agency, the posted salary is the set salary range for this position. We cannot offer salaries above this posted range.
• We conduct reference and background checks for all potential employees.

About First 5 Alameda County

First 5 Alameda County believes every child in Alameda County should have optimal health, development, and well-being to reach their greatest potential. Through innovative programs and policy advocacy, we help provide children and their families access to resources that support their first five years of development.

Join our mission-driven team that in partnership with the community, supports a county-wide continuous prevention and early intervention system that promotes optimal health and development, narrows disparities, and improves peak years of child development.

First 5 Alameda County Benefits

We offer a benefits package to our temporary employees including Medical, Dental, & Vision Coverage.

We also offer paid vacation and sick time. We have 17 paid holidays including the week between Christmas Day and New Year's Day as paid time off.