What are the responsibilities and job description for the Treatment Coordinator position at Firewheel Dental Implants & Periodontics?
Firewheel Dental Implants and Periodontics is a fast-growing specialty dental practice proudly serving patients across the greater Dallas area. We are committed to delivering life-changing results through advanced implant dentistry and full-arch solutions. Our practice focuses on restoring not just teeth, but confidence and quality of life.
As our team expands, we’re looking for a motivated, compassionate, and organized Treatment Coordinator who shares our mission of patient-centered care. If you thrive in a dynamic clinical environment and love helping people move forward with transformative treatment, this could be the right role for you.
About the Role
The Treatment Coordinator plays a key role in delivering a seamless and supportive experience for our patients. You will be responsible for managing treatment planning and scheduling, collaborating with our clinical team, and ensuring patients are informed, comfortable, and confident throughout their journey with us.
What You’ll Do:
Own and manage the daily clinical schedule
Coordinate appointments across providers (periodontist, surgeon, clinical staff, and lab)
Welcome and support patients, guiding them through the intake and treatment process
Set patient expectations for wait times and ensure the clinical workflow runs smoothly
Handle appointment reminders, treatment plans, and financial discussions with professionalism and empathy
Provide support for front desk operations as needed (e.g., check-ins, reconciliations, call handling)
Maintain clean and organized patient areas and materials
Assist with other administrative or patient-facing duties as assigned
Qualifications
Prior experience in a dental, medical, or surgical office preferred
Background in patient admissions or treatment planning is a plus
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Friendly, professional, and calm under pressure
Comfortable using dental/medical software and general computer applications
Team-oriented mindset with flexibility to assist across different roles
What We Offer
Pay: $21.00 – $23.00/hour (commensurate with experience)
Potential for monthly and quarterly performance bonuses
Supportive, mission-driven work environment
Opportunities for professional development
Patient-focused culture with a positive team dynamic
Ready to Join Our Team?
If you're passionate about patient care, thrive in a fast-paced environment, and want to help people regain their smiles and confidence, apply today and become part of the Firewheel Dental Implants and Periodontics team!
Salary : $21 - $23