What are the responsibilities and job description for the Life Safety Inspection Manager position at Firetron, Inc.?
Job Type
Full-time
Description
Core Responsibilities of a Inspection Manager
(Reporting to the Total Service Manager)
Field Team Leadership
Operational Execution
Full-time
Description
Core Responsibilities of a Inspection Manager
(Reporting to the Total Service Manager)
Field Team Leadership
- Direct Oversight of Technicians: Supervise day-to-day activity of fire alarm, sprinkler, extinguisher, and suppression technicians.
- Daily Dispatch & Labor Planning: Ensure techs are scheduled efficiently, with appropriate skill sets assigned to jobs.
- Daily Work Order Review: Ensures completed WOs are ready for billing
- Timecard & Payroll Review: Approve daily/weekly hours, ensuring accuracy and overtime control.
- Field Coaching & Ride-Alongs: Conduct regular in-field visits for quality control, safety, and coaching purposes.
Operational Execution
- Work Order Management: Ensure timely completion of repairs, inspections, and follow-up deficiencies.
- Backlog Reduction: Actively monitor and work backlog to avoid aged WOs, missed inspections, or delayed repairs.
- Inspection Readiness: Confirm jobs are properly prepared (material, documents, tools) and inspection ready before dispatch.
- Field-Level Escalations: Handle on-site customer issues, rework needs, or delays before escalating to Total Service Manager.
- Quality Assurance: Conduct periodic QC on inspections and repairs to ensure code compliance and customer satisfaction.
- Assign work orders to technicians based on availability, skill set, location, and job priority.
- Coordinate scheduling details with customers and subcontractors as needed.
- Maintain a forward-looking schedule with at least 45 days of inspections planned in advance.
- Route technicians strategically to minimize drive time and maximize billable efficiency.
- Mentorship & Support: Develop technician skill sets and assist with NICET certifications, licensing, or on-the-job training.
- Performance Reviews: Provide input on performance evaluations, coaching, and disciplinary actions.
- Culture & Morale: Foster a positive work environment aligned with safety, accountability, and growth.
- Jobsite Safety Oversight: Ensure proper PPE, safe practices, and incident reporting protocols are followed.
- Tool & Vehicle Management: Verify that tools, ladders, test equipment, and vehicles are maintained, tracked, and used properly.
- Compliance Checks: Support audits or inspections related to NFPA, OSHA, AHJ, and company standards.
- Scheduling Team Liaison: Work closely with schedulers and dispatch to make real-time adjustments and solve technician issues.
- Project & Install Coordination: Coordinate technician crossover for inspection/repairs post-project when needed.
- Inventory/Material Needs: Support procurement and tracking of technician materials/tools/equipment.
- Help conduct interviews/hiring for new technicians.
- Manage or help monitor third-party vendors or subcontractors.
- Provide weekly updates or reports to the Total Service Manager on field performance.