Front Desk Administrator

Firestorm’s hiring a Front Desk Administrator who will be the first point of contact for everyone who walks through our doors: visitors, vendors, contractors, and partners. You will play a critical part in a security-conscious role that keeps our facility running smoothly, our lobby professional, and our team supported. You will work the 7:00 AM – 3:00 PM shift onsite at our San Diego headquarters.

What You’ll Do

• Greet and check in all visitors, vendors, contractors, and guests in a professional and welcoming manner
• Verify and review identification documents, including government-issued IDs and passports, prior to granting access
• Maintain visitor logs, badges, and sign-in procedures in accordance with company security protocols
• Escort vendors, contractors, and guests throughout the facility as required
• Coordinate with internal teams regarding scheduled visitors and deliveries, including managing a visitor calendar to notify the front desk of day-to-day arrivals
• Monitor front desk activity and help maintain building security procedures
• Answer and direct incoming calls, emails, and inquiries in a timely and professional manner
• Manage incoming packages and deliveries, including logging receipt and coordinating distribution to the appropriate teams
• Ensure the lobby, reception, and common areas remain organized, clean, and professional at all times
• Communicate professionally with employees, leadership, and external partners
• Escalate security concerns or unusual activity to the appropriate personnel promptly
• Perform other duties as directed
  
  

Required Qualifications

• High school diploma, GED or equivalent;
• U.S. Citizenship required due to ITAR regulations
• 1 years of experience in a front desk, receptionist, or administrative role
• Strong interpersonal skills with a warm, professional demeanor
• Experience following security and/or access control protocols with consistency and attention to detail
• Organized and able to manage multiple tasks in a fast-paced environment
• Experience with standard office tools including email, calendaring software, and basic office equipment
  
  

Preferred Qualifications

• Associate or bachelor’s degree
• Experience working in a defense, manufacturing, or security-conscious environment
• Familiarity with visitor management systems or access control software
• Experience managing shipping, receiving, or package coordination
• Ability to work calmly and decisively under pressure or in sensitive situations
  
  

Work Environment

• Based onsite at our San Diego, CA. Headquarters
• Reliable and punctual: this role operates on a fixed 7:00 AM – 3:00 PM schedule
• We welcome candidates who are local, relocation assistance is not available for this position
  
  

This position typically operates in a standard office setting and manufacturing environment. This role requires use of standard office equipment and may involve exposure to loud noise, heat, cold, dust, or chemicals (with PPE). The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit, stand, bend, reach, climb, and move about regularly throughout the day. Must have manual dexterity to operate standard office equipment.

Compensation

Compensation Range: $25-$33 / hour, commensurate with experience

The posted salary range reflects an estimate based on a variety of compensation factors, including but not limited to relevant experience, education, certifications, specialized skills, geographic location, and business needs. Actual compensation may vary, and this range is subject to change as our compensation structure or market conditions evolve.

Who We Are

At Firestorm, we are building the future of expeditionary defense manufacturing and autonomous systems.

Modern conflict has exposed a fundamental problem: the systems needed most by operators are often too expensive, too slow to produce, and too difficult to sustain at scale. Firestorm exists to change that.

We develop mission-adaptable aerial systems and deployable manufacturing infrastructure designed to put capability directly into the hands of the warfighter. From modular unmanned aircraft to xCell -- our deployable microfactory -- our goal is to make defense systems rapidly deployable, adaptable, and producible at the point of need.

Backed by leading investors across defense, aerospace, and technology, Firestorm is redefining how defense capability is built, fielded, and sustained in contested environments.

We are looking for builders, operators, and problem-solvers who want to work on meaningful technology with real-world impact.

Benefits & Perks

Our culture fosters collaboration, respect, and trust, empowering passionate people to do their best work. We offer a competitive salary, comprehensive benefits, and opportunities for career growth. In addition to an opportunity to take part in an innovative, collaborative and fast-growing business with a highly motivated and skilled team, we also take pride in taking care of our employees. Here are just a few ways that we show our appreciation:

• We offer comprehensive medical, dental, and visions plans
• 401(k) Retirement Savings Plan to invest in your long-term retirement goals
• Equity grants for new hires
• Unlimited PTO
• Extremely generous company holiday calendar, including a holiday hiatus in November, & December.
• Generous Parental Leave
• Lifestyle Spending Account
• FSA
• DCFSA
• HSA
• Hospital Indemnity insurance
• Critical Illness insurance
• Accident insurance
• Basic Life/AD&D, short-term and long-term disability insurance, 100% covered by Firestorm. Plus, the option to purchase additional life insurance for you and your family.
• Mental Health Resources: We provide free mental health resources 24/7 including therapy and more. Additional work-life services, such as free legal and financial support, are available to you as well.
  
  

Export Control Compliance

To conform to U.S. government export control regulations, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or otherwise eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

Equal Opportunity Statement

Firestorm is an equal opportunity employer, committed to creating a diverse and inclusive workplace, and upholding equitable hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process.

Firestorm is committed to fostering an inclusive and accessible work environment. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to us at careers@launchfirestorm.com so we can provide the support you need.