Inside Sales Representative

Job Overview

We are seeking an energetic and motivated Sales Representative with prior experience in the Fire/EMS/Public Safety industry to join our dynamic team!

In this role, you will be the driving force behind expanding our customer base, building strong relationships, and delivering exceptional service. Your enthusiasm for business development and passion for sales will help us continue to grow our market presence.

This position offers an exciting opportunity to develop your skills in B2B sales, account management, and customer service while working with a strong existing brand presence, strong product line and innovative marketing strategies. If you thrive in a fast-paced environment and are eager to make a tangible impact, this is the perfect role for you!

Responsibilities

• Engage in outside sales efforts by actively reaching out to prospective clients through cold calling, lead generation, and direct sales techniques
• Identify customer needs; provide recommendations from our line of products
• Conduct sales presentations tailored to client needs, highlighting features and benefits of our product line to close deals effectively
• Prepare and submit Bid and RFP packages as required
• Develop new business opportunities through strategic business development initiatives and market analysis
• Maintain strong relationships with existing accounts via account management practices, upselling, and providing excellent customer service
• Utilize Company's CRM software to track leads, manage customer interactions, and analyze sales data for continuous improvement
• Collaborate with marketing teams to implement targeted campaigns that support sales growth and brand awareness
• Promptly respond to telephone, internet and e-mail inquiries from customers
• Attend trade shows throughout the year and interact with customers and vendors
• Travel to customer locations as needed

Qualifications

• Prior experience in the Fire/EMS/Rescue industry is strongly preferred
• Proven experience in outside sales, B2B sales, or technology sales with a track record of meeting or exceeding targets
• Strong negotiation skills with the ability to influence decision-makers at various levels
• Familiarity with CRM software for managing customer relationships and sales pipelines
• Excellent communication skills—both verbal and written—with a focus on customer service excellence
• Ability to handle technical sales discussions effectively
• Ability to multi-task, prioritize and manage time effectively
• Demonstrated skills in lead generation and analysis to identify new opportunities
• Experience in retail sales or inside sales is a plus but not required; a proactive attitude is essential

Join us as a Sales Representative and become part of a vibrant team dedicated to growth, innovation, and success! We provide comprehensive training on our products and systems to ensure you excel in your role. If you're passionate about sales, eager to develop your career in a supportive environment, and ready to make an impact—apply today!