What are the responsibilities and job description for the Dispatcher / Office help position at Fireman's Pest and Termite?
Job Overview
We’re looking for a reliable, detail‑oriented Dispatcher to join our team. In this role, you’ll serve as the communication hub between our field staff, customers, and internal departments. If you thrive in a fast‑paced environment, enjoy problem‑solving, and excel at multitasking; this position is a great fit.
Responsibilities
- Coordinate and schedule daily service calls, deliveries, or routes
- Communicate effectively with drivers, technicians, or field personnel
- Monitor job progress and update customers as needed
- Respond to incoming calls and dispatch requests promptly
- Maintain accurate logs, records, and documentation
- Prioritize tasks to ensure efficient workflow
- Collaborate with team members to resolve issues quickly and professionally
Requirements
- Previous dispatching or customer service experience preferred
- Strong communication and organizational skills
- Ability to stay calm and focused under pressure
- Proficiency with scheduling software, GPS systems, or dispatch tools
- Comfortable working in a fast‑paced environment
- High school diploma or equivalent
What We Offer
- Competitive pay
- Paid time off and holidays
- Opportunities for growth and advancement
- Supportive team environment
Pay: $13.00 - $18.00 per hour
Expected hours: 35.0 – 45.0 per week
Work Location: In person
Salary : $13 - $18