What are the responsibilities and job description for the Team Member position at Firehouse Subs?
Full and Part Time positions available
Starting at $15.50 - $16.50 per hour Tips
(Average tips for Dec 2025 was $3.85/hr)
We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant!!! Part-time and Full-time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.
Perks/Benefits:
Fun, fast paced environment with great people
Above average hourly wages
Flexible schedules
Closed on major holidays
Discount on meals on or off schedule.
Friendly, fun, team-oriented environment
Excellent growth opportunities
No late hours, no dirty grills or fryers
About us:
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
Essential Functions include:
- Responsible for customer product and service standards
- Foster an environment of team work
- Responsible for delivering an exceptional customer and store experience
- Greet and thank every customer with a smile and eye contact
- Execute quality store operations
- Clean store, small wares, merchandise as necessary
- Must be able to operate food preparation machinery
- Adhere to all food, safety and security guidelines
- Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies
- Must be able to multi-task and adapt to a fast-paced environment
- Enjoy providing great customer service
- Must be reliable, clean, and honest. Interact with customers and fellow employees in a pleasant and upbeat manner
- Must be punctual, attentive to detail, friendly, and willing to learn
- Must be able to work thru problems as they occur and help find solutions
- No prior experience necessary
We have a commitment to and passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety...and hiring the best! Join our team and you'll be part of a company that's consistently rated among the best in the field of fast casual restaurants.
Salary : $16 - $17