What are the responsibilities and job description for the Shift Leader position at Firehouse Subs?
Full and Part Time positions available
Starting at $16.50 - $17.50 per hour Tips
(Average tips for Dec 2025 was $3.85/hr)
We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! Part-time and Full-time positions are available. Team members must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Sub’s.
This job contributes to Firehouse Sub's success by assisting the Owner and Assistant Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.
Perks/Benefits:
Fun, fast paced environment with great people
Above average hourly wages
Flexible schedules
Closed on major holidays
Discount on meals on or off schedule.
Friendly, fun, team-oriented environment
Excellent growth opportunities
No late hours, no dirty grills or fryers
About us:
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
Essential Functions include:
- Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
- Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
- Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
- Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
- Assists the Owner and Assistant Manager in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
- Participates in interviewing, hiring, training and disciplining employees under the guidance of the Owner and Assistant Manager.
- Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
- Actively participates in all Public Safety Foundation initiatives.
- Represents Firehouse Subs® in a professional, positive manner at all times.
- Communicates effectively to the Owner and Assistant Manager any and all issues that may impact our business.
- Able to work on their feet for up to 13 hours at a time.
- Able to lift up to 50 lbs.
- Any other duties assigned by Owner and Assistant Manager.
- Must have at least 6 months of supervisory experience.
We have a commitment to and passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety...and hiring the best! Join our team and you'll be part of a company that's consistently rated among the best in the field of fast casual restaurants.
Salary : $17 - $18