What are the responsibilities and job description for the Restaurant Crew Member position at Firehouse Subs?
Job Summary
Join our dynamic team as a Restaurant Crew Member and become the heartbeat of our fast-paced, customer-focused environment! In this role, you'll be the friendly face that welcomes guests, ensures their food is prepared and served with care, and maintains a clean, safe, and efficient restaurant. Your energy and enthusiasm will help create memorable dining experiences, foster customer loyalty, and contribute to the vibrant atmosphere that makes our restaurant stand out. This paid position offers an exciting opportunity to develop your skills in food service, sales, and hospitality while working in a lively culinary setting.
Duties
- Prepare and assemble food items according to established recipes and safety standards, ensuring quality and consistency.
- Operate point-of-sale (POS) systems such as Toast POS or Micros POS for order processing, cash handling, and transaction accuracy.
- Provide exceptional customer service by taking orders, answering questions about menu items, and upselling additional products to enhance guest satisfaction.
- Maintain cleanliness and sanitation standards by bussing tables, cleaning workstations, and adhering to food safety protocols.
- Assist with food handling duties including stocking supplies, managing food storage, and ensuring proper food safety practices are followed.
- Support quick service operations by managing multiple tasks efficiently during busy hours while maintaining a positive attitude.
- Collaborate with team members to ensure smooth restaurant operations, from cashiering to food prep to customer service.
Skills
- Experience in food preparation and handling within a quick service or fast-food restaurant environment.
- Familiarity with POS systems such as Aloha POS or Micros POS for efficient transaction processing.
- Strong customer service skills with the ability to upsell menu items confidently.
- Excellent time management skills to handle multiple responsibilities swiftly during peak hours.
- Basic math skills for cash handling, retail math calculations, and order accuracy.
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures.
- Previous restaurant experience or work in the food industry is highly desirable; retail or grocery store experience is a plus.
- Ability to work effectively in a fast-paced café or food service setting while maintaining a positive attitude. Join us today and be part of a lively team dedicated to delivering great food and exceptional service! This paid role offers valuable experience in the hospitality industry while fostering personal growth in a fun and energetic environment.
Pay: $10.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
Application Question(s):
- Are you older than 17?
- Weekends Required
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Huntsville, AL 35806 (Required)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Free Lunch or SnacksSalary : $10 - $14