What are the responsibilities and job description for the Crew Member position at Firehouse Subs?
Firehouse Subs® is a restaurant chain known for hearty and flavorful food, heartfelt service, and a commitment to public safety. Founded in Jacksonville, Florida, in 1994 by two brothers and former firefighters, Firehouse Subs serves high-quality subs piled with premium meats and cheeses. The brand is dedicated to supporting local communities and saving lives through the Firehouse Subs Public Safety Foundation®. With over 1,345 locations and growing, Firehouse Subs has been recognized as the No.1 restaurant chain for supporting local community activities, according to recent Technomic Insight consumer data.
This is a full-time, on-site role for a Crew Member at our Northport, AL location. As a Crew Member, you will prepare and serve quality food products, interact with guests to ensure an excellent dining experience, manage cash transactions accurately, and maintain a clean and organized work environment. Additional responsibilities include supporting team members, following food safety guidelines, and upholding the restaurant's commitment to outstanding service and quality. Flexibility to work varied hours, including evenings and weekends, is required.
- Strong customer service and interpersonal skills, with a friendly and positive attitude
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proven teamwork and collaboration skills to ensure a productive and positive work environment
- Basic math proficiency to handle cash transactions accurately
- Availability to work flexible hours, including evenings, weekends, and holidays
- Ability to follow food safety and hygiene protocols
- A passion for serving high-quality food and delivering outstanding customer experiences
- Previous experience in food service or a restaurant setting is a plus