What are the responsibilities and job description for the Crew Member position at Firehouse Subs - Owasso?
Firehouse Subs is not your ordinary sub shop. We were founded by real firefighters. Our restaurants are full of hard-working, fun-loving people with a genuine drive for success.Our Crew Members enjoy:
- Competitive hourly wage
- Discounts on meals
- Friendly, team-oriented environment
- Excellent growth opportunities
Responsibilities
- Greet customers and provide excellent customer service throughout their dining experience.
- Operate POS system and cash register accurately to process orders and payments.
- Handle food safely and follow proper food handling procedures to maintain quality and safety standards.
- Assist in food preparation tasks as needed, including assembling orders and packaging food items.
- Maintain cleanliness and sanitation standards in the dining area and kitchen to ensure a hygienic environment.
- Utilize upselling techniques to increase sales and enhance the customer experience.
- Collaborate with team members to ensure smooth operations and efficient service.
- Demonstrate strong time management skills to prioritize tasks and meet service goals.
- Apply knowledge of food industry practices and regulations to deliver high-quality service.
- Handle cash transactions and manage cash handling procedures accurately and securely.
Summary
As a Crew Member, you will be essential in delivering outstanding customer service and ensuring a smooth operation within our fast-paced restaurant environment. Your core skills in cash handling, POS systems, and food service will enable you to efficiently manage transactions and assist in food preparation. With a focus on time management and customer satisfaction, you will engage with guests, take orders, and maintain cleanliness throughout the establishment. Your ability to work collaboratively and handle food safely will contribute significantly to our team's success in providing a memorable dining experience.
Qualifications
- Strong customer service skills with a focus on enhancing the guest experience
- Proficient in operating cash registers and POS systems
- Experience in the food industry, particularly in quick service and fast food environments
- Excellent time management skills to handle busy shifts efficiently
- Knowledge of food handling and sanitation practices
- Ability to work collaboratively in a team-oriented setting
Pay: $11.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Food provided
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $11 - $15