What are the responsibilities and job description for the Shift Leader position at Firehouse Subs by CTRG?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Lead with Heart. Serve with Purpose.
At Firehouse Subs, we're not just serving subs — we're serving communities. As a Shift Leader, you’ll guide the team through high-energy shifts, support operations, and ensure every guest leaves happy. This is your opportunity to grow your leadership skills in a fast-paced, people-first environment with a team that’s got your back.
What You’ll Do:
- Lead the team during assigned shifts, ensuring top-tier service and food quality
- Coach, train, and motivate Crew Members to uphold Firehouse Subs standards
- Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.)
- Support General Manager with operational tasks, scheduling, inventory, and shift execution
- Ensure restaurant cleanliness, safety, and efficiency at all times
- Help manage food/labor costs and drive sales growth
- Communicate effectively with team and management Represent Firehouse Subs with professionalism and positivity
What We’re Looking For:
- Previous leadership or supervisory experience in food service or retail
- Strong communication and organizational skills
- Positive, professional appearance and attitude
- Open availability (10:30 AM – 9:00 PM); full-time hours (30–40 hrs/week)
- Ability to be on your feet for up to 13 hours and lift up to 50 lbs Strong work ethic and a “lead by example” mentality
Perks & Benefits:
- Tips Employee Discounts
- ️ Flexible Schedules
- Comprehensive Benefits – Medical, Dental, Vision, Prescription, Life Insurance
- 401(k) with Employer Match Profit Sharing
- Supportive, team-focused work environment Referral Bonuses
Why Join Firehouse Subs?
We’re part of a growing team with 20 locations under one leadership group, and we're committed to building careers — not just jobs. If you're dependable, energetic, and love working with people, you’ll thrive in our culture of teamwork, respect, and service.
By submitting your application, you acknowledge that CTRG may contact you regarding your application and the hiring process using the phone number and email address you provide. This may include phone calls, emails, and text messages for interview scheduling, application updates, and other employment-related communications. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.
By submitting your application, you acknowledge that CTRG may contact you regarding your application and the hiring process using the phone number and email address you provide. This may include phone calls, emails, and text messages for interview scheduling, application updates, and other employment-related communications. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
Benefits:
Employee Discounts, Job Training, Free Lunch or SnacksSalary : $23,999 - $31,187