Restaurant Manager

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations. Hungry for a new job? Firehouse Subs is growing fast, and we are seeking a positive and energetic leader. We have a Commitment to and Passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety…and hiring the best! Join our team and you’ll become part of a company that’s consistently rated among the best in the field of fast casual restaurants.

As the Manager, you will:

· Ensure the restaurant is in full compliance with all local, state and federal regulations, health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.

· Ensure knowledge, adherence, and enforcement of all Firehouse Subs® Policies and Procedures.

· Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.

· Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.

· Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.

· Be accountable for the continuous training and development of high performing team members

· Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.

· Must be assertive, professional, and sales oriented to grow and maintain catering clientele.

· Must be able to interpret data to optimize staffing to align with peak and off-peak hours.

· Must have experience with incorporating strategies that increase revenue.

· Must have experience with ordering and maintaining inventory.

· Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.

· Represent Firehouse Subs® in a professional, positive manner always.

· Communicate effectively to the Area Manager/Owner all the issues that may impact the business.

· Maintain restaurant equipment in full working order and communicate problems immediately to the Area Manager/Owner.

· Any other duties assigned by the Area Manager/Owner.

Job Requirements:

· Possess a positive can-do attitude; be ready and willing to manage their team and serve customers, every day with a smile.

· Must be able to multi-task and possess organizational skills.

· Able to understand P&L and experience with reducing costs.

· Be able to hire, train and motivate a high-performance team.

· Understand and able to manage food and labor costs.

· Understand Profit and Loss Statement and operate a restaurant at maximum profitability.

· Must be computer savvy and advanced with Microsoft Office Suite.

· Flexible Schedule - able to work, days, evenings, and weekends.

· Must have an active SERV Safe Manager certification or able obtain within 30 days of hiring.

· 7 years of restaurant management experience.

· Able to lift 50 lbs.

· Budget and forecasting skills required.

· Top notch customer service skills.