What are the responsibilities and job description for the Inside Sales Representative position at Firehouse Roofing?
Firehouse Roofing is a family owned and operated company that strives to help the DFW area with any of their roofing needs. It is a place where the employees understand the importance of putting the customer first and making sure their home is as safe as possible. Firehouse Roofing will care more about you as a person than a team member and believe in the importance of work-life balance. If you're interested in a career at a company that has a heart for giving, apply to join the Firehouse Roofing Team!
Firehouse Roofing is looking for a Inside Sales Representative to join our team. We are searching for an energetic, ambitious individual with great communication and multitasking skills to join our Inside Sales team. If you like working with high-performing, driven, passionate people in a supportive environment, then Firehouse is the place for you!
Responsibilities:
Receive inbound calls, make outbound calls, and set appointments for Roofing Advisors and Technicians
Work effectively with a team
Possess strong character and values
Be knowledgeable about all company products and services (we will train you)
Overcome objections and answer customer concerns and questions
Strive to reach company and personal metrics
Qualifications:
Preferred: Knowledge of MS Office Suite, phone software Five9 for example, familiarity with booking schedule
Some level of customer service experience preferred
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be 18 years of age
Ability to pass a drug screen and background check
Hours: Tuesday-Friday 10am-7pm, Saturday 8am-5pm
Benefits: Health, Dental, and Vision Insurance
PTO
Holiday Pay
Compensation:
Up to $68,000 with maxing out bonuses