What are the responsibilities and job description for the Logistics & Operations Support Associate position at Fireball Transport LLC?
Fireball Transport, the premier Final Mile Delivery company, is seeking a reliable and detail-oriented Logistics & Operations Support Associate to assist with day-to-day operations. This position plays a key role in supporting our customers and internal teams through accurate data entry and professional customer communication.
Job Responsibilities
- Answer incoming phone calls and assist customers with shipment-related inquiries
- Track and trace shipment updates
- Schedule delivery appointments with customers
- Enter new shipment information accurately into company systems
- Maintain organized and up-to-date records
- Multitask effectively in a fast-paced environment
Qualifications
- Minimum typing speed of 60 words per minute
- Strong data entry and attention to detail
- Comfortable speaking with customers over the phone
- Logistics experience is a plus
- Ability to multitask and manage time effectively
- Willingness and ability to learn new software applications
- Prior customer service or data entry experience required
Schedule
- Monday through Friday
- 8:00 AM – 5:00 PM
- In-office position (Not Remote)
Compensation
- $22.00 – $26.00 per hour based on experience
- Overtime paid after 40 hours per week
Benefits
- After 90 days:
- BCBS Health Insurance
- Northeast Dental Insurance
- PTO accrued based on hours worked
- After 1 year:
- 401(k) with company match
- Vacation time
Job Type
- Full-Time
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $26