Strategic Account Manager

FireAvert develops innovative fire-prevention technology designed to reduce the risk of unattended cooking fires and protect residents, properties, and communities. Our solutions are used by multifamily housing operators, housing authorities, senior living communities, property managers, insurers, and other organizations throughout the United States.

As FireAvert continues to grow, we are seeking a Strategic Account Manager to expand our relationships with existing national accounts and identify new partnership and business development opportunities.

The Strategic Account Manager will be responsible for developing and implementing growth strategies for FireAvert’s existing national accounts while identifying and closing new strategic partnerships and business opportunities.

This position combines key account management, consultative sales, relationship development, and business development. The successful candidate will serve as a trusted advisor to FireAvert’s largest customers, create account-specific growth plans, identify opportunities across customer portfolios, and develop relationships with organizations that can accelerate FireAvert’s national growth.

The ideal candidate is both a relationship builder and a commercially focused sales professional. They should be comfortable managing complex accounts, engaging executive stakeholders, identifying new opportunities, developing proposals, negotiating agreements, and moving opportunities through the full sales process. 

• Develop and implement strategic growth plans for FireAvert’s existing national accounts.
• Build strong relationships with executive leaders, operations teams, risk-management professionals, procurement departments, and other key stakeholders.
• Identify opportunities to expand FireAvert into additional properties, regions, business units, and affiliated organizations.
• Conduct regular account reviews and maintain documented plans for each assigned national account.
• Support contract renewals, pricing discussions, and long-term customer agreements.
• Monitor account performance, customer satisfaction, implementation progress, and potential risks.
• Serve as the primary commercial point of contact for assigned national accounts.

• Identify partnership opportunities that can expand FireAvert’s reach, generate qualified opportunities, or increase adoption of FireAvert products.
• Target potential partners such as security integrators and their certified installers, distributors in the low voltage, security, or industrial verticals, technology providers, and other industry participants.
• Research prospective partners and develop clear strategies for engagement.
• Build relationships with senior decision-makers and communicate FireAvert’s financial, operational, and risk-reduction value.
• Develop partnership proposals, business cases, presentations, and commercial structures.
• Lead partnership opportunities through prospecting, discovery, proposal development, negotiation, contracting, and implementation.
• Collaborate with company leadership to evaluate strategic opportunities and determine appropriate partnership models.
• Represent FireAvert at conferences, trade shows, customer meetings, association events, and other industry activities.
• Maintain an active pipeline of partnership and business development opportunities.
• Track activity, opportunities, account plans, and forecasts within FireAvert’s CRM.

• Work with sales leadership to establish annual and quarterly account-growth and business-development objectives.
• Develop measurable plans for increasing revenue within assigned national accounts.
• Identify trends and customer feedback that can inform FireAvert’s sales, product, and partnership strategies.
• Maintain accurate revenue forecasts and communicate progress, risks, and next steps to company leadership.
• Consistently achieve assigned account-growth, new-business, and partnership targets.
• Coordinate internal resources to ensure opportunities advance efficiently through the sales process.
• Negotiate pricing and commercial terms while maintaining appropriate margins and long-term customer value.

Success in this position will be measured through:

• Revenue growth from assigned national accounts.
• National-account retention and contract renewals.
• New strategic partnerships established.
• Revenue and qualified pipeline generated through partnerships.
• New national accounts closed including distribution and integration partner accounts
• Accuracy of forecasts and account-growth plans.
• Customer engagement, satisfaction, and executive relationship development.
• Achievement of annual and quarterly sales objectives.

• Five or more years of experience in key account management, strategic account management, national account sales, business development, or a similar customer-facing role.
• Demonstrated success growing large or complex customer accounts.
• Experience identifying, developing, and closing new business opportunities.
• Strong relationship-management skills with the ability to work with executives and multiple stakeholders within an organization.
• Experience creating account plans, sales strategies, proposals, and executive presentations.
• Strong negotiation, communication, and consultative-selling skills.
• Ability to manage long and complex sales cycles.
• Strong organizational skills and the ability to manage multiple accounts and opportunities simultaneously.
• Experience using a CRM to manage account activity, pipeline, opportunities, and forecasts.
• Ability and willingness to travel for customer meetings, industry events, property visits, and partner meetings.

• Experience selling into large distribution accounts such as Grainger, MSC, Wesco, ADI, etc.
• Experience in the security/low voltage industry
• Experience selling to big box retailers such as Lowe’s, HD Supply, Best Buy, etc.
• Experience selling products or services that require coordination between corporate leadership and individual locations or properties.
• Familiarity with hardware, technology, monitoring services, or recurring-revenue business models.
• Bachelor’s degree in business, marketing, communications, or a related field.

The ideal candidate will:

• Be proactive and take ownership of account growth.
• Understand how to navigate complex organizations and build relationships at multiple levels.
• Balance long-term relationship management with clear revenue expectations.
• Recognize business-development opportunities that may not begin as traditional sales leads.
• Be comfortable opening doors, developing new relationships, and asking for business.
• Communicate effectively with customers, partners, executives, and internal teams.
• Approach customer relationships strategically rather than reactively.
• Be motivated by measurable results and comfortable being held accountable to revenue and growth goals.
• Demonstrate sound judgment, professionalism, persistence, and integrity.

FireAvert offers a competitive compensation package consisting of a base salary, uncapped commission, and performance-based incentive compensation.

Anticipated base salary: $75,000

Target Annual Incentives: $58,000-$72,500

Target OTE Year 1: $133,000-$147,500

1. Health Share Plan
2. 401(k)
3. 401(k) matching
4. Hybrid work opportunities
5. Paid Time Off