What are the responsibilities and job description for the Drains Advisor position at Fire & Ice?
Overview
Posted Min Pay Rate
USD $15.00/Hr.
Posted Max Pay Rate
USD $30.00/Hr.
Drain Advisor - Fire & Ice
Your Next Big Career Move Starts Here.
Are you ready to step into a role where your ability to consult, advise and guide consumers truly matters? As a Drain Advisor with Fire & Ice, you’ll tap into one of the most lucrative segments of the home services industry—drains and sewer solutions—while taking the next step in your career. This is your chance to mentor and help grow the next generation of drain and plumbing technicians, shape best practices, and become the go‑to expert customers trust. You're not just selling drain repairs, you are helping home owners make some of the most important choices for their biggest investment with real peace of mind solutions. If you're driven, people‑focused, and ready to elevate your career, this is the opportunity you’ve been waiting for.
On average, year‑one total earnings range between $115,000–$125,000, with top performers earning $150,000 .
Job Description
Looking to TRADE UP your career?! Fire & Ice is looking for a talented Drains Advisor to join our team!
Responsibilities
- Utilize sewer cameras to uncover plumbing and sewer issues in customer homes.
- Diagnose sewer and drain issues and prepare accurate repair estimates.
- Create and implement a drain technician training plan to support the sewer sales process.
- Execute the sewer sales process and present clear, customized repair solutions to customers.
- Thoroughly prepare statements of work and supporting documents to hand off projects seamlessly to the installation team.
- Communicate with customers throughout the entire project, ensuring 100% satisfaction at completion.
- Participate in training events and share lessons learned/best practices with the sewer sales team.
- Assist customers with financing options for their projects.
Reports to:
Plumbing Manager
Benefits
- Paid ongoing training and performance development
- Fully stocked company vehicle
- Medical, Dental, & Vision Insurance
- Family plans available
- 401(k) with company match
- Basic & Optional Life Insurance
- Paid Time Off & Holidays
- Company‑supplied tablets
- Supportive team culture and growth opportunities
What YOU Will Bring
- 2 years of home services sales experience (required)
- Residential plumbing experience a plus
- ServiceTitan experience a plus
- Excellent customer service and communication skills
- A team‑oriented mindset and eagerness to learn and mentor others
We are proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity/expression, genetic information, age, protected veteran status, disability, or other legally protected characteristics.
Posted Min Pay Rate
USD $15.00/Hr.
Posted Max Pay Rate
USD $30.00/Hr.
Salary : $15 - $30