What are the responsibilities and job description for the Floor Supervisor position at FiRE+iCE Interactive Grill & Bar?
A hands-on, floor-based role responsible for overseeing service and ensuring an excellent guest experience. This position supports the FOH team during service, helps manage reservations, and maintains smooth daily operations. This is a part-time role consisting of opening and/or closing shifts.
Key Responsibilities
- Supervise and support FOH staff during service (servers, hosts, support staff)
- Ensure smooth, efficient flow of service and positive guest experiences
- Greet guests, assist with seating, and manage reservations
- Handle guest concerns professionally and resolve issues in real time
- Communicate clearly with kitchen and bar to maintain service timing
- Step in to assist the team during peak periods as needed
- Maintain cleanliness, organization, and overall atmosphere of the dining room
- Ensure adherence to service standards and health/safety guidelines
- Complete opening or closing duties, including counting the safe for AM or PM shifts
Qualifications
- Previous restaurant experience in a leadership role
- Strong communication and team leadership skills
- Ability to work efficiently in a fast-paced environment
- Professional, guest-first attitude
- Experience with reservation systems and POS platforms preferred
- Availability for opening and/or closing shifts, including weekends and holidays
Work Environment
- Fast-paced restaurant setting
- Primarily on-the-floor role (standing/walking for extended periods)
- Minimal administrative responsibilities
REQUIREMENTS
FiRE iCE is an ALL-YOU-CAN-EAT, “create-your-own-meal” concept that satisfies each and every taste.
Salary : $20