Fire Alarm Programmer

Location: Agawam, MA. (Field-Based / Office Support as Needed)
Department: Fire Alarm Division
Reports To: Fire Alarm Operations Manager

Fire Equipment Inc. (FEI) is a trusted leader in fire protection services across New England. With over 90 years of experience, FEI provides complete fire safety solutions—from design and installation to inspection, testing, and maintenance. Our team takes pride in delivering high-quality workmanship, technical expertise, and exceptional customer service.

The Fire Alarm Programmer is responsible for programming, troubleshooting, and commissioning a variety of fire alarm and life safety systems in commercial, industrial, and institutional facilities. This position plays a key role in ensuring systems are installed, tested, and certified in compliance with NFPA, state, and local codes.

The ideal candidate is detail-oriented, customer-focused, and highly skilled in system configuration for major manufacturers such as Notifier, EST, Siemens, Simplex, and Fike.

• Program and configure fire alarm control panels (FACPs), annunciators, and related devices.

• Review electrical and fire alarm drawings to ensure system integrity and programming accuracy.

• Perform final system checkout, device testing, and signal verification to ensure compliance.

• Interface with municipal fire departments, AHJs, and clients during final acceptance testing.

• Troubleshoot and resolve programming or communication issues in the field.

• Coordinate with installation and service teams to ensure smooth project handoffs.

• Maintain accurate documentation of programming revisions, device counts, and as-built changes.

• Assist with customer training on new fire alarm systems and operational functions.

• Stay current with software updates, code changes, and manufacturer certifications.

• Adhere to all company safety policies and participate in ongoing technical training.

• NICET Level II or higher in Fire Alarm Systems preferred.

• 3 years of experience in fire alarm programming, configuration, and troubleshooting.

• Proficient with software tools for Notifier, EST, Siemens, or other major platforms.

• Strong understanding of NFPA 72, NFPA 70, and local fire codes.

• Ability to interpret technical drawings and wiring schematics.

• Excellent problem-solving, communication, and customer service skills.

• Valid driver’s license and clean driving record required.

• Ability to work independently and in coordination with field technicians.

• Competitive hourly rate based on experience and certifications.

• Full benefits package including medical, dental, vision, and 401(k).

• Paid time off, holidays, and continued education reimbursement.

• Company vehicle, laptop, and phone provided.

• Opportunities for advancement within FEI’s Fire Alarm Division.

At Fire Equipment Inc., you’ll be part of a collaborative team that values technical excellence, safety, and growth. We invest in our people with ongoing training, certification support, and career advancement opportunities—because your success drives ours.

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