What are the responsibilities and job description for the Fire Sprinkler Technician position at Fire Equipment Inc?
Location: Westford, MA (Field-Based / Office Support as Needed)
Department: Sprinkler Division
Reports To: Sprinkler Operations Manager
About Fire Equipment Inc. (FEI)
Fire Equipment Inc. (FEI) is a trusted leader in fire protection services across New England. With over 90 years of experience, FEI provides complete fire safety solutions—from design and installation to inspection, testing, and maintenance.
As a third-generation, family-owned company, FEI values open communication with both employees and clients. Our team takes pride in carrying out our mission to deliver total life safety solutions that protect lives, valuable assets, and property.
Position Summary
The Licensed Fire Sprinkler Technician is responsible for inspecting, testing, servicing, and repairing commercial and industrial fire sprinkler systems and fire pumps. This role plays a critical part in ensuring system functionality, code compliance, and customer satisfaction.
The ideal candidate has hands-on field experience, strong troubleshooting skills, and a solid understanding of NFPA standards and fire protection systems. This is a field-based position that requires occasional on-call availability.
Key Responsibilities
Conduct scheduled service calls, inspections, and repairs of fire sprinkler systems and fire pumps.
Perform testing, maintenance, and troubleshooting to ensure systems are operating to prescribed standards.
Identify and correct code violations and non-conformance issues.
Respond to on-site emergency service requests and provide timely resolutions.
Participate in an on-call rotation for after-hours service coverage.
Prepare accurate and detailed service reports and documentation for completed work.
Maintain a professional appearance and deliver excellent customer service.
Ensure all work is performed safely, efficiently, and in compliance with FEI policies and regulatory requirements.
Qualifications
Valid Massachusetts Journeyman Sprinkler License required.
Minimum 5 years of experience in the fire sprinkler trade.
Strong knowledge of NFPA 13, 25, 20, and related fire protection codes.
High School Diploma or GED required.
Valid Driver’s License with a clean driving record.
OSHA 10 Certification preferred.
Excellent communication, organization, and customer service skills.
Ability to work independently and as part of a team.
Availability to participate in an on-call rotation schedule.
Compensation & Benefits
Competitive hourly pay (including on-call stipend).
Company vehicle provided (take-home eligible).
Medical, dental, and vision insurance.
Company-paid life and disability insurance.
401(k) plan with company match.
Paid vacation, holidays, and sick time.
Employee Assistance Program (EAP).
Flexible Spending Account (FSA) and Health Savings Account (HSA).
Professional development and licensing assistance.
Parental leave and bonus opportunities.
Why Join FEI?
At Fire Equipment Inc., you’ll join a company that values technical excellence, safety, and personal growth. We provide the resources, tools, and training you need to build a long-term career in fire protection while making a real difference protecting lives and property.
Work Location: Field-Based / On the Road
Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. EOE disability/veteran.
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