What are the responsibilities and job description for the Assistant Branch Manager position at FinTrust Connect?
Assistant Branch Manager -Hackensack, NJ
FinTrust Connect is excited to announce that we have partnered with a well-established community bank in search of an Assistant Branch Manager for their Hackensack, NJ branch. This candidate will create and foster a cohesive team and promote a positive work environment while overseeing the Branch Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. In the absence of, or assisting the Branch Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity.
Why this Opportunity?
- Culture: This bank values a strong team-oriented culture that prioritizes inclusivity and professional development. They believe in creating a supportive and collaborative work environment where all employees feel valued and empowered to reach their full potential. This institution is committed to fostering a positive and family-like atmosphere within the bank and to provide opportunities for career advancement and growth for their employees.
- Workplace (On-site, Hybrid, Remote): On-site in Hackensack, NJ
Requirements:
- High School diploma or GED.
- Minimum of 2 years of retail banking experience.
- Supervisory experience preferred.
- Ability to work with a wide variety of personalities in a courteous and professional manner.
- Solid math and analytical skills.
- Ability to understand and follow safety and security practices.
- Strong ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities.
- Strong customer service/advocacy skills.
- Solid organizational and time management skills.
- Ability to effectively coach, develop and manage staff performance.
Description:
- Responsible for managing and executing the operations of the teller line.
- Is the second in charge in the branch and is the acting manager in the absence of the Branch Manager.
- Ensure all Universal Bankers are proficient with operations and compliance as it relates to their job.
- Daily/Weekly/Monthly scheduling and coordination of teller line workflow.
- Operate a teller draw and/or fills in on the platform as needed.
- Ensure all Universal Bankers actively & successfully participate in the internal sales process on a daily basis to meet all referral and sales expectations.
- Assist the Branch Manager with the accurate completion of the branch monthly self-audit program.
- Required to travel & work at other branches as needed.