What are the responsibilities and job description for the IT Project Manager position at Finoit Inc.?
IT Project Manager (ServiceNow / ITSM) – Onsite
Location: Jersey City, NJ
We are seeking an experienced IT Project Manager with strong ServiceNow and ITSM expertise to lead enterprise-scale projects in an IT operations environment.
Key Responsibilities:
- Manage end-to-end IT projects (SDLC) from planning to delivery
- Lead ServiceNow-based initiatives across ITSM modules (Incident, Problem, Change)
- Work closely with stakeholders to drive business-focused outcomes
- Oversee CMDB governance, data accuracy, and CI relationships
- Handle incident triaging, reporting, and risk management (RAID)
- Manage multiple projects with portfolio-level visibility
Required Skills:
- 7 years of IT Project Management experience
- Strong knowledge of ServiceNow platform (beyond ticketing)
- Hands-on experience with ITSM modules & CMDB
- Understanding of workflows, Flow Designer, and basic Business Rules
- Experience in Agile, Scrum, and Waterfall methodologies
- Background in IT Operations / Infrastructure environments
Nice to Have:
- ServiceNow development or implementation experience
- Exposure to ITOM, Discovery, Service Mapping
- Certifications: PMP, ITIL, or ServiceNow
Key Traits:
- Strong stakeholder communication
- Ability to manage risks, priorities, and cross-functional teams
- Business-oriented mindset with enterprise project exposure
Salary : $65 - $70