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100%
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Performs clerical and support duties; specific duties may vary by department
- Complete general clerical tasks as needed by department: filing, answering phones, acting as a communication point for people/groups outside of the department (vendors, public, volunteers, etc.), greeting and assisting guests/clients/visitors, making copies, processing and completing paperwork or requests/denials, registrations & renewals, completing deposits, faxing and receiving documents, managing mail correspondence, billing, receive/collect/post payments (may have to process sales tax and collect/follow up on delinquent/unpaid payments and claims), process/file claims, and scheduling appointments. Maintain compliancy with all applicable regulations and use appropriate coding.
- Complete paperwork and maintain/update records, filing systems, and databases on behalf of the department and clients; process, complete, and record changes, billings, orders, and other documentation as needed.
- Access, input and retrieve accurate information on a computer.
- Conduct research as needed for department.
- Complete reports and records as needed (e.g., partial payment records, billing records, accounts receivable, past due accounts, offender lists, financial transaction records)
- Order, receive, and maintain inventory, uniforms, and supplies for department as needed; may need to issue inventory, uniforms, and supplies.
- Manage and assist with the implementation and coordination of department programs, processes, and procedures (e.g., mugshot uploads, creating visuals for programs, pull bonds)
- Offer additional support as needed dependent upon department (e.g., training new department employees, fingerprinting, backup supervisor, translation, testify in court, travel coordination.)
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